Services

Our services include:

Needs Reports

These reports include a detailed assessment of the clients’ functional ability, reasoned recommendations for future needs and quantification of identified needs. Needs considered will be bespoke to each client but the following needs are generally considered:
Quantification of past services provided since date of injury can also be included in a Needs Report, or, if desired, in a separate report.

Assessments will entail an interview of 3 – 5 hours with the client and, if appropriate, family member(s) or caregivers.

Loss of Services Reports

These reports provide an assessment and quantification of the loss of services of a parent, partner or other family member, often as a result of their death.

Loss of services can also be considered within a Needs Report, where the injured person can no longer provide services they did pre injury.

Manual Handling Reports

Manual handling reports identify in detail the needs of clients to be safely moved or assisted to move in order to have their personal care needs met, to mobilise and to participate in a range of activities.

These reports also address the need for caregivers to be protected, as far as possible, from risk of injury caused by undertaking manual handling tasks in the workplace.

The reports use a risk assessment approach to identify and minimise risk through the use of appropriate staffing numbers, staff training, safe systems of work, manual handling equipment and environmental adaptations, as appropriate.

Causation Reports

We have experience in providing causation reports in circumstances where it is alleged that care services and/or occupational therapy services to people with serious or catastrophic injury have been negligent.

Immediate Needs Assessments

Immediate needs reports will be carried out by one of our case managers/occupational therapists with a relevant clinical background matched to the client’s needs.

For serious, complex and catastrophic injuries the case manager will visit the client in hospital or at home to carry out an assessment and obtain an overall picture of the client’s circumstances and needs. With permission, we will also liaise with medical, healthcare and social care professionals working with the client where appropriate.

We will identify with the client realistic early rehabilitation goals and aspirations. Examples of goals could be to improve mobility, to be discharged home, to re-engage in community based activities or to return to work or education.<

A plan of early intervention, rehabilitation, treatment and support will be drawn up and thereafter agreed with the client. This plan will enable them to work towards their goals and obtain the services they require. The plan of intervention will be costed.

Case management service/occupational therapy services

The aim of our case management service is to assist people with complex needs to continue their rehabilitation, live as independently as possible and to have a full and interesting life, within the scope of their abilities.

We aim to establish a therapeutic relationship with the client, work collaboratively with them and their family to assist in coordinating the client’s rehabilitation, help maintain and develop skills, and achieve realistic goals, in line with the Immediate Needs Assessment.

Our case managers are occupational therapists, social workers and nursing professionals with a strong commitment to optimising client independence and with the skills to be able to do so.

We may recommend additional therapeutic services (for example, physiotherapy, psychology or speech and language therapy). We can also ensure that the client and/or family members, rehabilitation assistants or support workers are trained to practice skills learnt in therapy should this be appropriate to a client’s needs.

Our experience is that, for most people, being supported to live as independently in their own home is of paramount importance. Some clients will require their homes to be adapted to meet their changing need and other clients will need to source new accommodation. Case managers who are occupational therapists are ideally suited to assisting clients in such matters. Where a client’s case manager does not have an occupational therapy background referral can be made to an occupational therapist in our team.

We can source support for our clients to assist with personal care, health care and domestic tasks, if required.

We will source and coordinate all services provided to our clients, playing a pivotal role in planning, sourcing, implementing and reviewing services in a coordinated and timeous manner to ensure best outcomes.

We also provide clients with support to participate in appropriate activities to enhance quality of life, whether this be recreational, therapeutic, vocational, voluntary or educational activity at home or in the community.

Please note: